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| Terms and Conditions General Terms and Conditions All sales are subject to the following trading terms - these terms and conditions do not affect the consumers' statutory rights. All prices quoted are in £ sterling and include VAT (at the current rate of 17.5%). Payment terms are cash, cheque (subject to guarantee/clearance), credit/debit card, bank draft/building society cheque, Paypal or bank transfer. Personal or business cheques not covered by a guarantee card are subject to a 10 working day clearance period. Express clearance is available at a small charge. Title of the goods remains with Lost Me Find Me Limited until payment has been made in full. Delivery prices are quoted for UK mainland addresses only - certain areas of the Highlands and Northern Scotland may attract a surcharge. For delivery other than mainland UK please contact us for a quote. We will give you an estimated date of despatch for your order. If these dates cannot be met for whatever reason we will try to keep you informed of any delays and when you can expect delivery. Any shortages or damage to your delivery must be advised to the company within 7 days of delivery. Provided that this notice is given, we will collect, replace, repair or refund the device free of charge. All goods are offered subject to stocks and availability. If for any reason they are no longer available we will try to offer an alternative product, otherwise we reserve the right to cancel the contract and offer a refund. Important - Product Information It is important to note that Lost Me Find Me devices are audible alarm systems devised to alert users in the event of a child, pet or object moving away. It is not possible to guarantee that children, pets or objects will not be taken or get lost. Children and pets should be supervised at all times by a responsible adult. Lost Me Find Me Ltd. accept no liability for any losses or damage incurred by the use of these devices in the event of product failure, misuse, battery failure or any other reason. Quoted operating distances are approximate. There can be variations in operating distances due to obstructions, battery condition and atmospheric conditions. Distance Selling Regulations Under The Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel a contract within seven days - starting from the day after you take delivery of the goods (a "cooling off" period). You have the right to cancel for any reason without penalty. If you wish to cancel a contract, please write to us, fax us or e-mail clearly stating your full details, invoice number and cancellation instructions. To cancel the contract, you must give us notice within seven working days starting from the day after you take delivery of the order. Once you have cancelled the contract, you have a legal "duty of care" to take good care of the goods. You must return the goods to us at your expense to the address below - we would advise that you use a recorded-delivery service for small items and an insured courier service for larger items. Please mark all parcels clearly with your returns number. If it is more convenient, we can arrange collection by our couriers; any costs incurred will be deducted from your final refund. We will refund you the full amount paid for the goods, less any costs to collect the goods, within 30 days of receipt of the notice of cancellation. Lost Me Find Me Ltd. Nortex Mill Chorley Old Road Bolton BL1 3AS Tel 01204 494919 Fax 01204 846060 E-mail: sales@lostmefindme.co.uk Please note, these Terms and Conditions apply to retail customers only. Trade Customers should refer to the Terms and Conditions as printed on the Trade Account Application Form. « Back |
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